Youth Day SG — Terms and Conditions
These Terms apply to your registration for, attendance at, and participation in Youth Day SG, and to your use of this website. Please read them carefully. They are made up of two parts:
Part A — Terms and Conditions of Participation
Part B — Data Protection Notice
By registering, entering the event venue, or otherwise participating in Youth Day SG, you confirm that you have read, understood and agree to be bound by both parts.
In these Terms, "Newnormal SG", "Youth Day", "we", "us" or "our" refers to Newnormal SG, the organiser of Youth Day SG. "You" or "your" refers to any participant, volunteer, co-creation contributor, community member, visitor, or their parent or legal guardian where the participant is under 18 years of age.
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Part A — Terms and Conditions of Participation
1. Acceptance of these Terms
1.1. These Terms govern your participation in Youth Day SG and your use of this website. By registering, entering the event venue, or participating in any Youth Day activity, you agree to these Terms.
1.2. If you do not agree to these Terms, you must not register for or attend the event.
1.3. We may update these Terms from time to time. The version in force is the one published on this website at the time of your registration or attendance. Your continued participation constitutes acceptance of the current Terms.
2. Eligibility and registration
2.1. Youth Day SG is a community event open to members of the public within our intended participant profile. We may set eligibility conditions for specific activities and communicate these at the point of registration.
2.2. Participants under 18 years of age. If you are under 18, you may only register and attend with the consent of your parent or legal guardian. By allowing a person under 18 to register or attend, the parent or legal guardian agrees to these Terms on that person's behalf and accepts responsibility for that person's conduct and welfare at the event, save to the extent that any loss or injury is caused by our negligence. We may require proof of guardian consent and may refuse admission where it is not provided.
2.3. You must provide accurate, current and complete information when you register. You are responsible for keeping your registration details up to date.
2.4. Registration is personal to you and, unless we state otherwise, may not be transferred or resold. We may refuse, cancel or revoke any registration at our discretion, including where these Terms have been or are likely to be breached.
3. Admission, conduct and security
3.1. Admission is subject to available capacity and to compliance with these Terms, the rules of the event venue, the directions of our crew, staff and security personnel, and all applicable laws of Singapore.
3.2. You agree to conduct yourself responsibly and with respect for other participants, our crew, venue staff and members of the public. The following are prohibited at the event:
violence, threatening, abusive, harassing or discriminatory behaviour;
possession or use of weapons, illegal drugs or other unlawful items;
attendance while intoxicated, or the consumption of alcohol or controlled substances in breach of venue rules or the law;
damage to, or interference with, the venue, equipment or property of others;
any conduct that is unsafe, disruptive, or that we reasonably consider may bring the event into disrepute.
3.3. For the safety of all attendees, we and the venue may carry out bag checks and security screening as a condition of entry. You may be refused entry if you decline to comply.
3.4. We may refuse entry to, or remove from the venue, any person who breaches these Terms or who we reasonably consider poses a risk to the safety or enjoyment of others. No refund (where a fee has been paid) will be due in these circumstances.
4. Assumption of risk
4.1. Your attendance and participation are entirely voluntary.
4.2. You acknowledge that attending a live public event carries inherent risks, which may include, without limitation: crowds and crowd movement; slips, trips and falls; physical and interactive activities; contact or interaction with other participants and members of the public; and the consumption of food and beverages supplied by third-party vendors.
4.3. To the extent that any such risk is not caused by our negligence or breach of duty, you voluntarily accept and assume that risk. Nothing in this clause 4 excludes or limits our liability where clause 6.1 applies.
5. Food, allergies, health and medical matters
5.1. Any food or beverages made available at the event may be prepared and supplied by third-party vendors. Those vendors are responsible for the safety, quality and labelling of their own products.
5.2. If you have any allergy, intolerance or dietary requirement, you are responsible for checking the suitability of any food or beverage before consuming it, and for disclosing relevant requirements where our registration process invites you to do so. We do not warrant that any food or beverage is free from allergens.
5.3. By attending, you confirm that you are medically fit to participate in the activities you choose to take part in. You are responsible for managing your own medical conditions and for bringing any medication you require.
5.4. First aid or medical standby may be available at the event. In a medical emergency, you consent to us arranging first aid or emergency medical assistance on your behalf where you are unable to do so yourself. Any resulting medical or ambulance costs are your responsibility.
6. Limitation of liability
6.1. Nothing in these Terms excludes or limits our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any other liability that cannot be excluded or limited under the laws of Singapore.
6.2. Subject to clause 6.1, and to the fullest extent permitted by law, we shall not be liable to you for:
loss of, or damage to, your personal property, including items lost, stolen or damaged at the venue;
loss, injury or damage arising from the acts or omissions of other participants, members of the public, or third parties such as vendors, performers, speakers, sponsors or the venue operator;
any indirect, incidental or consequential loss;
any loss or inconvenience arising from changes to, postponement or cancellation of the event, or from circumstances beyond our reasonable control as described in clause 9.
6.3. Subject to clause 6.1, and to the extent permitted and reasonable under the laws of Singapore, our total aggregate liability to you arising out of or in connection with your participation in Youth Day SG shall not exceed the total fees (if any) that you paid to us to attend.
6.4. You acknowledge that the allocation of risk in these Terms is reasonable given that Youth Day SG is a community event and, where applicable, is provided free of charge or at low cost.
7. Indemnity
7.1. You agree to indemnify us and keep us indemnified against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal costs) that we suffer or incur arising out of or in connection with:
your breach of these Terms;
your negligent, reckless or wilful acts or omissions;
any damage you cause to the venue, equipment or the property of others; or
your violation of any law or the rights of any third party.
7.2. This clause 7 does not require you to indemnify us against any liability arising from our own negligence or breach of duty.
8. Photography, recording and media
8.1. Photography, videography and audio recording will take place at the event, as described in the Data Protection Notice in Part B. By entering the venue after notice has been displayed, you acknowledge and consent to being recorded and to our use of such recordings on the terms set out in Part B.
8.2. You may take photographs or recordings for your own personal, non-commercial use, provided you do not disrupt the event, endanger others, or infringe the privacy or rights of other attendees.
9. Changes, cancellation and force majeure
9.1. The event programme, speakers, performers, timings, activities and venue are subject to change. We will use reasonable efforts to notify you of material changes, but we are not obliged to do so in advance.
9.2. We may postpone, cancel, shorten or otherwise vary the event, in whole or in part, where we reasonably consider it necessary, including for reasons of safety, insufficient numbers, or events beyond our reasonable control.
9.3. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including without limitation acts of God, extreme weather, fire, flood, epidemic or pandemic, government action or public health directives, civil disturbance, terrorism, strikes, or failure of utilities, transport or venue facilities.
10. Intellectual property
10.1. All content on this website and all Youth Day SG branding, names, logos, materials and event content are owned by or licensed to Newnormal SG and are protected by applicable intellectual property laws.
10.2. You may not copy, reproduce, distribute or commercially exploit any such content without our prior written consent.
11. Third parties, vendors and links
11.1. The event may feature goods, services, activities or content provided by third parties, and this website may contain links to third-party websites. We do not control and are not responsible for the goods, services, content, acts or omissions of any such third party. Your dealings with third parties are solely between you and that third party.
12. Governing law and jurisdiction
12.1. These Terms and any dispute or claim arising out of or in connection with them or your participation in Youth Day SG (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of Singapore.
12.2. You agree to submit to the exclusive jurisdiction of the courts of Singapore.
13. General
13.1. Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
13.2. No waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.
13.3. Entire agreement. These Terms, together with the Data Protection Notice in Part B and any notices or consent clauses we bring to your attention, constitute the entire agreement between you and us in relation to your participation in Youth Day SG.
13.4. Contact. Questions about these Terms may be sent to admin@newnormal.sg.
Effective date: 13 June 2026
Last updated: 1 July 2026
Part B — Data Protection Notice
Data Protection Notice for Participants, Volunteers and Community Members
This Data Protection Notice ("Notice") sets out the basis on which Newnormal SG, the organiser of Youth Day SG ("Newnormal SG", "Youth Day", "we", "us" or "our"), may collect, use, disclose or otherwise process personal data of our event participants, volunteers, community members and their authorised representatives in accordance with the Personal Data Protection Act 2012 ("PDPA"). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.
Personal Data
As used in this Notice, "personal data" means data, whether true or not, about an individual (whether a prospective participant, participant, volunteer, community member, authorised representative or otherwise) who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name, contact information such as email address or telephone number, age or date of birth, school, organisation or community affiliation, your responses to our sign-up and co-creation forms (such as interests, skills and availability), emergency contact details, dietary or accessibility requirements that you choose to disclose, social media handles, and photographs, video footage, audio recordings and other audio-visual information in which you may appear or be heard.
Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).
Collection, Use and Disclosure of Personal Data
We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your "authorised representative") after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided consent to the collection and use of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
We may collect and use your personal data for any or all of the following purposes:
establishing or managing your relationship with us. This includes:
Where you are a participant: registering you for and administering Youth Day events, including check-in, capacity planning, activity allocation, and safety and security at the event; and monitoring and evaluating our events and programmes, including gathering and analysing your feedback to improve future editions;
Where you are a volunteer or co-creation contributor: processing and evaluating your suitability and availability to volunteer or contribute; and coordinating, monitoring and evaluating the activities you are involved in;
Where you are a community member: managing your membership of the Youth Day community and our community channels;
providing you with information on our upcoming events or activities, where you have specifically requested or agreed to receive such information;
creating, using and publishing photographs, video footage and audio recordings from our events for the purposes described in clauses 8 to 10 below;
verifying your identity;
responding to, handling, and processing queries, requests, applications, complaints and feedback from you;
complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental or regulatory authority;
any other purposes for which you have provided the information;
transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
any other incidental purposes related to or in connection with the above.
We may disclose your personal data:
where such disclosure is required for, or in connection with, the organisation and running of our events and community activities, including to the event venue where necessary for safety and security;
to third party service providers, agents and other organisations we have engaged to perform any of the purposes listed in clause 5 above for us, such as our website, form and communication platforms and our appointed event photographers and videographers; and
to comply with any applicable laws, regulations, codes of practice, guidelines, rules or requests by public agencies, or to assist in law enforcement and investigations.
We do not sell your personal data. We will not disclose your contact details to event partners or sponsors for their own marketing purposes unless you have separately and explicitly consented to this.
Photography, Videography and Audio Recording at Events
Photography, videography and audio recording will take place at our events by us and by parties authorised by us. Notices will be displayed at the event venue. By entering the event venue after such notice has been given, you acknowledge and consent that you may be photographed and recorded, and that such photographs and recordings may be used by us for publicity and communications purposes, including on our website, social media channels, recap and report materials for partners and supporters, and marketing for future editions of Youth Day.
If you prefer not to be photographed or filmed, you may inform any crew member or photographer at the event, and we will make reasonable efforts to avoid featuring you.
If a published photograph or recording features you and you wish for it to be removed, you may contact our Data Protection Officer at the contact details provided below, and we will take reasonable steps to remove it from channels within our control. Please note that wide crowd shots may not allow every individual to be edited out, but we will not deliberately feature a person who has asked not to be featured.
Withdrawing Your Consent
The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is withdrawn by you or your authorised representative in writing. You or your authorised representative may withdraw consent and request us to stop collecting, using or disclosing your personal data for any or all of the purposes listed above by submitting your request via email or otherwise in writing to our Data Protection Officer at the contact details provided below. If you are unable to submit your request in writing or if you require any assistance with the submission of your request, you can ask to speak to our Data Protection Officer.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our services or admitting you to our events, and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described above.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.
Access to and Correction of Personal Data
If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request via email or otherwise in writing to our Data Protection Officer at the contact details provided below. If you require assistance with the submission of your request, you can ask to speak to our Data Protection Officer.
Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible. In general, our response will be within five (5) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
Protection of Personal Data
To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as minimised collection of personal data, authentication and access controls (such as good password practices and disclosure of data on a need-to-know basis), use of reputable platforms with security controls, up-to-date software, and the use of two-factor or multi-factor authentication to secure access to accounts holding personal data.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
Accuracy of Personal Data
We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer at the contact details provided below.
Retention of Personal Data
We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes. Photographs and recordings used in our publicity may be retained as part of our event archive, subject to your right to request removal as described in clause 11.
Transfers of Personal Data Outside of Singapore
Some of the third party service providers and platforms we use (such as our website, form and communication platforms) store or process data on servers located outside of Singapore. Where your personal data is transferred outside of Singapore, we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA, including through our providers' contractual commitments.
Data Protection Officer
You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:
Email Address: dpo@youthday.sg
Effect of Notice and Changes to Notice
This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us, including the Terms and Conditions of Participation in Part A.
We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Effective date: 13 June 2026
Last updated: 1 July 2026
Youth Day SG — Terms and Conditions
These Terms apply to your registration for, attendance at, and participation in Youth Day SG, and to your use of this website. Please read them carefully. They are made up of two parts:
Part A — Terms and Conditions of Participation
Part B — Data Protection Notice
By registering, entering the event venue, or otherwise participating in Youth Day SG, you confirm that you have read, understood and agree to be bound by both parts.
In these Terms, "Newnormal SG", "Youth Day", "we", "us" or "our" refers to Newnormal SG, the organiser of Youth Day SG. "You" or "your" refers to any participant, volunteer, co-creation contributor, community member, visitor, or their parent or legal guardian where the participant is under 18 years of age.
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Part A — Terms and Conditions of Participation
1. Acceptance of these Terms
1.1. These Terms govern your participation in Youth Day SG and your use of this website. By registering, entering the event venue, or participating in any Youth Day activity, you agree to these Terms.
1.2. If you do not agree to these Terms, you must not register for or attend the event.
1.3. We may update these Terms from time to time. The version in force is the one published on this website at the time of your registration or attendance. Your continued participation constitutes acceptance of the current Terms.
2. Eligibility and registration
2.1. Youth Day SG is a community event open to members of the public within our intended participant profile. We may set eligibility conditions for specific activities and communicate these at the point of registration.
2.2. Participants under 18 years of age. If you are under 18, you may only register and attend with the consent of your parent or legal guardian. By allowing a person under 18 to register or attend, the parent or legal guardian agrees to these Terms on that person's behalf and accepts responsibility for that person's conduct and welfare at the event, save to the extent that any loss or injury is caused by our negligence. We may require proof of guardian consent and may refuse admission where it is not provided.
2.3. You must provide accurate, current and complete information when you register. You are responsible for keeping your registration details up to date.
2.4. Registration is personal to you and, unless we state otherwise, may not be transferred or resold. We may refuse, cancel or revoke any registration at our discretion, including where these Terms have been or are likely to be breached.
3. Admission, conduct and security
3.1. Admission is subject to available capacity and to compliance with these Terms, the rules of the event venue, the directions of our crew, staff and security personnel, and all applicable laws of Singapore.
3.2. You agree to conduct yourself responsibly and with respect for other participants, our crew, venue staff and members of the public. The following are prohibited at the event:
violence, threatening, abusive, harassing or discriminatory behaviour;
possession or use of weapons, illegal drugs or other unlawful items;
attendance while intoxicated, or the consumption of alcohol or controlled substances in breach of venue rules or the law;
damage to, or interference with, the venue, equipment or property of others;
any conduct that is unsafe, disruptive, or that we reasonably consider may bring the event into disrepute.
3.3. For the safety of all attendees, we and the venue may carry out bag checks and security screening as a condition of entry. You may be refused entry if you decline to comply.
3.4. We may refuse entry to, or remove from the venue, any person who breaches these Terms or who we reasonably consider poses a risk to the safety or enjoyment of others. No refund (where a fee has been paid) will be due in these circumstances.
4. Assumption of risk
4.1. Your attendance and participation are entirely voluntary.
4.2. You acknowledge that attending a live public event carries inherent risks, which may include, without limitation: crowds and crowd movement; slips, trips and falls; physical and interactive activities; contact or interaction with other participants and members of the public; and the consumption of food and beverages supplied by third-party vendors.
4.3. To the extent that any such risk is not caused by our negligence or breach of duty, you voluntarily accept and assume that risk. Nothing in this clause 4 excludes or limits our liability where clause 6.1 applies.
5. Food, allergies, health and medical matters
5.1. Any food or beverages made available at the event may be prepared and supplied by third-party vendors. Those vendors are responsible for the safety, quality and labelling of their own products.
5.2. If you have any allergy, intolerance or dietary requirement, you are responsible for checking the suitability of any food or beverage before consuming it, and for disclosing relevant requirements where our registration process invites you to do so. We do not warrant that any food or beverage is free from allergens.
5.3. By attending, you confirm that you are medically fit to participate in the activities you choose to take part in. You are responsible for managing your own medical conditions and for bringing any medication you require.
5.4. First aid or medical standby may be available at the event. In a medical emergency, you consent to us arranging first aid or emergency medical assistance on your behalf where you are unable to do so yourself. Any resulting medical or ambulance costs are your responsibility.
6. Limitation of liability
6.1. Nothing in these Terms excludes or limits our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any other liability that cannot be excluded or limited under the laws of Singapore.
6.2. Subject to clause 6.1, and to the fullest extent permitted by law, we shall not be liable to you for:
loss of, or damage to, your personal property, including items lost, stolen or damaged at the venue;
loss, injury or damage arising from the acts or omissions of other participants, members of the public, or third parties such as vendors, performers, speakers, sponsors or the venue operator;
any indirect, incidental or consequential loss;
any loss or inconvenience arising from changes to, postponement or cancellation of the event, or from circumstances beyond our reasonable control as described in clause 9.
6.3. Subject to clause 6.1, and to the extent permitted and reasonable under the laws of Singapore, our total aggregate liability to you arising out of or in connection with your participation in Youth Day SG shall not exceed the total fees (if any) that you paid to us to attend.
6.4. You acknowledge that the allocation of risk in these Terms is reasonable given that Youth Day SG is a community event and, where applicable, is provided free of charge or at low cost.
7. Indemnity
7.1. You agree to indemnify us and keep us indemnified against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal costs) that we suffer or incur arising out of or in connection with:
your breach of these Terms;
your negligent, reckless or wilful acts or omissions;
any damage you cause to the venue, equipment or the property of others; or
your violation of any law or the rights of any third party.
7.2. This clause 7 does not require you to indemnify us against any liability arising from our own negligence or breach of duty.
8. Photography, recording and media
8.1. Photography, videography and audio recording will take place at the event, as described in the Data Protection Notice in Part B. By entering the venue after notice has been displayed, you acknowledge and consent to being recorded and to our use of such recordings on the terms set out in Part B.
8.2. You may take photographs or recordings for your own personal, non-commercial use, provided you do not disrupt the event, endanger others, or infringe the privacy or rights of other attendees.
9. Changes, cancellation and force majeure
9.1. The event programme, speakers, performers, timings, activities and venue are subject to change. We will use reasonable efforts to notify you of material changes, but we are not obliged to do so in advance.
9.2. We may postpone, cancel, shorten or otherwise vary the event, in whole or in part, where we reasonably consider it necessary, including for reasons of safety, insufficient numbers, or events beyond our reasonable control.
9.3. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including without limitation acts of God, extreme weather, fire, flood, epidemic or pandemic, government action or public health directives, civil disturbance, terrorism, strikes, or failure of utilities, transport or venue facilities.
10. Intellectual property
10.1. All content on this website and all Youth Day SG branding, names, logos, materials and event content are owned by or licensed to Newnormal SG and are protected by applicable intellectual property laws.
10.2. You may not copy, reproduce, distribute or commercially exploit any such content without our prior written consent.
11. Third parties, vendors and links
11.1. The event may feature goods, services, activities or content provided by third parties, and this website may contain links to third-party websites. We do not control and are not responsible for the goods, services, content, acts or omissions of any such third party. Your dealings with third parties are solely between you and that third party.
12. Governing law and jurisdiction
12.1. These Terms and any dispute or claim arising out of or in connection with them or your participation in Youth Day SG (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of Singapore.
12.2. You agree to submit to the exclusive jurisdiction of the courts of Singapore.
13. General
13.1. Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
13.2. No waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.
13.3. Entire agreement. These Terms, together with the Data Protection Notice in Part B and any notices or consent clauses we bring to your attention, constitute the entire agreement between you and us in relation to your participation in Youth Day SG.
13.4. Contact. Questions about these Terms may be sent to admin@newnormal.sg.
Effective date: 13 June 2026
Last updated: 1 July 2026
Part B — Data Protection Notice
Data Protection Notice for Participants, Volunteers and Community Members
This Data Protection Notice ("Notice") sets out the basis on which Newnormal SG, the organiser of Youth Day SG ("Newnormal SG", "Youth Day", "we", "us" or "our"), may collect, use, disclose or otherwise process personal data of our event participants, volunteers, community members and their authorised representatives in accordance with the Personal Data Protection Act 2012 ("PDPA"). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.
Personal Data
As used in this Notice, "personal data" means data, whether true or not, about an individual (whether a prospective participant, participant, volunteer, community member, authorised representative or otherwise) who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name, contact information such as email address or telephone number, age or date of birth, school, organisation or community affiliation, your responses to our sign-up and co-creation forms (such as interests, skills and availability), emergency contact details, dietary or accessibility requirements that you choose to disclose, social media handles, and photographs, video footage, audio recordings and other audio-visual information in which you may appear or be heard.
Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).
Collection, Use and Disclosure of Personal Data
We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your "authorised representative") after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided consent to the collection and use of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
We may collect and use your personal data for any or all of the following purposes:
establishing or managing your relationship with us. This includes:
Where you are a participant: registering you for and administering Youth Day events, including check-in, capacity planning, activity allocation, and safety and security at the event; and monitoring and evaluating our events and programmes, including gathering and analysing your feedback to improve future editions;
Where you are a volunteer or co-creation contributor: processing and evaluating your suitability and availability to volunteer or contribute; and coordinating, monitoring and evaluating the activities you are involved in;
Where you are a community member: managing your membership of the Youth Day community and our community channels;
providing you with information on our upcoming events or activities, where you have specifically requested or agreed to receive such information;
creating, using and publishing photographs, video footage and audio recordings from our events for the purposes described in clauses 8 to 10 below;
verifying your identity;
responding to, handling, and processing queries, requests, applications, complaints and feedback from you;
complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental or regulatory authority;
any other purposes for which you have provided the information;
transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
any other incidental purposes related to or in connection with the above.
We may disclose your personal data:
where such disclosure is required for, or in connection with, the organisation and running of our events and community activities, including to the event venue where necessary for safety and security;
to third party service providers, agents and other organisations we have engaged to perform any of the purposes listed in clause 5 above for us, such as our website, form and communication platforms and our appointed event photographers and videographers; and
to comply with any applicable laws, regulations, codes of practice, guidelines, rules or requests by public agencies, or to assist in law enforcement and investigations.
We do not sell your personal data. We will not disclose your contact details to event partners or sponsors for their own marketing purposes unless you have separately and explicitly consented to this.
Photography, Videography and Audio Recording at Events
Photography, videography and audio recording will take place at our events by us and by parties authorised by us. Notices will be displayed at the event venue. By entering the event venue after such notice has been given, you acknowledge and consent that you may be photographed and recorded, and that such photographs and recordings may be used by us for publicity and communications purposes, including on our website, social media channels, recap and report materials for partners and supporters, and marketing for future editions of Youth Day.
If you prefer not to be photographed or filmed, you may inform any crew member or photographer at the event, and we will make reasonable efforts to avoid featuring you.
If a published photograph or recording features you and you wish for it to be removed, you may contact our Data Protection Officer at the contact details provided below, and we will take reasonable steps to remove it from channels within our control. Please note that wide crowd shots may not allow every individual to be edited out, but we will not deliberately feature a person who has asked not to be featured.
Withdrawing Your Consent
The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is withdrawn by you or your authorised representative in writing. You or your authorised representative may withdraw consent and request us to stop collecting, using or disclosing your personal data for any or all of the purposes listed above by submitting your request via email or otherwise in writing to our Data Protection Officer at the contact details provided below. If you are unable to submit your request in writing or if you require any assistance with the submission of your request, you can ask to speak to our Data Protection Officer.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our services or admitting you to our events, and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described above.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.
Access to and Correction of Personal Data
If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request via email or otherwise in writing to our Data Protection Officer at the contact details provided below. If you require assistance with the submission of your request, you can ask to speak to our Data Protection Officer.
Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible. In general, our response will be within five (5) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
Protection of Personal Data
To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as minimised collection of personal data, authentication and access controls (such as good password practices and disclosure of data on a need-to-know basis), use of reputable platforms with security controls, up-to-date software, and the use of two-factor or multi-factor authentication to secure access to accounts holding personal data.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
Accuracy of Personal Data
We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer at the contact details provided below.
Retention of Personal Data
We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes. Photographs and recordings used in our publicity may be retained as part of our event archive, subject to your right to request removal as described in clause 11.
Transfers of Personal Data Outside of Singapore
Some of the third party service providers and platforms we use (such as our website, form and communication platforms) store or process data on servers located outside of Singapore. Where your personal data is transferred outside of Singapore, we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA, including through our providers' contractual commitments.
Data Protection Officer
You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:
Email Address: dpo@youthday.sg
Effect of Notice and Changes to Notice
This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us, including the Terms and Conditions of Participation in Part A.
We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Effective date: 13 June 2026
Last updated: 1 July 2026